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Rate Limits

The Connect AI rate limit is 100 requests per user per minute. This limit is shared across all data sources, so if a user issues 70 requests in a minute to one connection, that user can only issue 30 more requests to another connection in the same minute. Note that requests with excessively long response times might time out. If your request times out, please refine the query to reduce the time it takes to execute.

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IP Allowlist

Connect AI uses a range of static IP addresses to communicate with external data sources. To ensure that you can access your data, you must allow these static IP addresses in your data sources. The table below lists these IP addresses.
IP Addresses (CIDR)IP Addresses (Range)
52.224.0.160/2852.224.0.160 - 52.224.0.175
4.154.117.160/284.154.117.160 - 4.154.117.175

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Logging and Audit

CData Connect AI provides comprehensive logging and audit capabilities to help you monitor data access, track system activity, and maintain compliance with security and regulatory requirements. The platform captures detailed information about user actions, data queries, connection activity, and system events. See Logs for details.

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Security Compliance

Connect AI prioritizes data security and regulatory compliance, enabling users to integrate data from any application with confidence and without compromising sensitive information. Connect AI maintains comprehensive, globally recognized security and compliance frameworks to protect customer data, including SOC 2 Type II, ISO-certified security standards, and GDPR compliance. These measures ensure our customers can operate securely and meet regulatory requirements across industries and regions. You can find more detailed information including architecture documentation, security policies, data retention policies and more from the Connect AI Security Kit.